Parfumerie Éternelle sells only 100% genuine and authentic products. Parfumerie Éternelle only deals with trusted vendors and suppliers who purchase from the direct manufacturer or distributor. We inspect every product for quality and have a strict policy against counterfeit goods and stand 100% behind the products we sell. Your complete satisfaction is our goal. If you are not happy with the item you purchased due to these concerns, please contact our Customer Care team for an immediate resolution. Why are your prices lower compared to the department stores? Parfumerie Éternelle aims to be your trusted source for fragrances and beauty. We offer competitive prices on thousands of popular branded fragrances and beauty products. We offer a competitive advantage to our customers through our product sourcing. Our purchasing team negotiates for the best deals and are able to purchase products in volume so that we can pass along the huge savings to our customers.